Frequently Asked Questions

Because we’d want these answered, too

About our products

What is tallow and why do you use it for skincare?

Tallow is rendered beef suet that closely mimics the natural oils in human skin. It's deeply moisturizing and has been used traditionally for centuries. We use it because it's a local, sustainable resource that keeps our skin hydrated. 

Why don't you use essential oils in your products?

Many essential oils can irritate skin and disrupt the skin barrier—the opposite of what we want to achieve. Every essential oil has a Material Safety Data Sheet, with many officially listed as irritants. We infuse whole plants directly into our tallow, avoiding the environmental impact of essential oil production, which requires hundreds of pounds of plant matter for small amounts of oil.

What does "whole plant or botanical infusion" mean?

Rather than adding isolated extracts or essential oils, we infuse entire herbs and flowers directly into our tallow. This slower process is gentler on skin, allows us to work with a wider variety of botanicals, and captures the full spectrum of the plant's beneficial properties. The result is subtle, natural scents and herbal advantages without the irritation that can come from concentrated oils or synthetic fragrances.

Are your products scented?

We focus on natural skincare for sensitive skin. Our products have subtle, natural scents from the herbs and flowers we infuse into them. They're not technically unscented, but they don’t have any artificial scents, fragrances, or essential oils. Our Goldie balm is the closest to unscented and works well for those with very sensitive skin.

Do your products have expiration dates?

Yes, our tallow-based products do have a shelf life. Properly stored (cool, dry place, away from direct sunlight), they typically last 6-12 months. We recommend always using clean, dry hands when applying your tallow skincare to prevent the introduction of water into the product.

Are your natural products suitable for sensitive skin?

Many of our customers with sensitive skin find our products helpful because we don't use essential oils or artificial fragrances, which are common irritants. Our whole plant infusions provide gentle benefits without the irritation often associated with concentrated oils.

About our practices

How do you source your ingredients?

We grow and forage many herbs directly from our own properties, inspired by what’s in season. When we can't grow or forage an ingredient ourselves, we source from local, organic farmers whenever possible. Our tallow comes from ethically raised animals from local, Central Alberta farms.

What makes your foraging practices "ethical"?

Ethical foraging means we're careful not to over-harvest, especially with plants where harvesting affects their ability to reproduce. For example, with spruce tips or poplar buds, we take only a small portion from each plant. We also rotate harvesting areas to allow plants to recover between harvests.

Why don't you make more specific claims about skin conditions your products can help with?

As a Health Canada compliant skincare company, we're careful not to make claims that our products can diagnose, treat, cure, or prevent specific skin conditions. While we've had many customers share their positive experiences with various skin issues, each person's skin is unique, and we believe in being honest about what our products can realistically do.

How is tallow skincare sustainable?

Our tallow-based skincare repurposes animal fat (suet) that might otherwise be discarded, honouring the whole animal. By using local ingredients that don't require shipping from across the world, creating multi-purpose products that reduce overall consumption, and choosing minimal, eco-friendly packaging, we minimize environmental impact at every step.

About our business philosophy

What does "pro aging" mean to you?

Rather than fighting against the natural aging process, we believe in supporting skin health through all life's stages. We reject the beauty industry's fixation on erasing signs of life like laugh lines and expression marks. Instead, we focus on nourishing your skin with quality ingredients that help it feel its best, whatever your age.

Why do you emphasize multi-purpose products?

As busy mothers ourselves, we believe simplicity brings freedom. Rather than needing separate products for hands, face, diaper rash, and dry elbows, our formulations are designed to work effectively across many uses, saving you time, money, and bathroom counter space.

What do you mean by "seasonal products"? 

Some of our products are only available during specific seasons when we can ethically harvest the plants they contain. For example, our spring salve, featuring nettles and dandelions, is only available in the spring when these plants are at their peak. This approach honours natural cycles and ensures we're using ingredients at their most potent.

How is your business different from other tallow skincare companies?

Our seasonal, small-batch approach and commitment to multi-purpose formulations make us different. Unlike many tallow skincare companies, we don't use essential oils, instead focusing on whole-plant infusions. We also prioritize local sourcing and ethical foraging, with most herbs coming directly from our own properties. According to our customers, our tallow products are also “not greasy like other products” and “smell divine.” 

About our shipping

How long does it take to ship?

Orders placed will be shipped within 1-3 business days. Once your order has shipped, you will be sent a tracking number.

Do you offer free shipping?

Yes, we offer free shipping on orders of $ 150 or greater.

Do you ship internationally?

Yes, currently we ship across Canada and to the USA.

Do you deliver locally?

Yes, we offer free delivery for the following areas near Kim. Use code LOCALDELIVERY for delivery to Rimbey, Bentley, Sylvan Lake, and the surrounding area.

Do you offer returns?

Due to the nature of our products, we do not accept returns. However, we strive to ensure every customer is happy with the products they purchase. If for some reason you are not 100% satisfied, please reach out to us with an email and we will either refund you or exchange for another product (shipped to you free of cost).

Please note that due to the nature of our products (small-batch, handmade, sourced from raw, natural resources) slight variations may occur between batches. 

Please email with any concerns and we can discuss a solution together!